CCS Web Summary
The eCommerce software solution known as Comprehensive Commerce Suite Web Edition (CCS Web) seamlessly integrates all aspects of a robust internet presence. In short, it is far more then just "a shopping cart," it is a complete system ‐ Comprehensive. CCS Web includes the following critical components; proven Search Engine Optimization (SEO) techniques, powerful affiliate program, permission based email marketing campaigns and auto responders, robust internal search tools, 100% customizable templates, database driven dynamic content, unlimited nested categories, online customer account or one-time purchase with secure checkout, customer friendly "quickbuy" tool, and thorough reporting and analytics. CCS Web is a software strategy aimed to help your business succeed with your online sales presence.
As you've likely already learned from our web site, there is one more crucial feature of CCS Web that sets it apart from any other system on the market, "Truly Integrated Commerce." With its counter part, CCS Fulfillment Software, and the integration these systems share, CCS Web begins to accomplish tasks you may have never thought were possible. Here are some additional details of the core features that make CCS Web stand above the competition.
Integrated Search Engine Optimization
While we'll never guarantee top 10 placement in Google, Yahoo, and MSN (Live Search), there's yet to be a customer using CCS Web that hasn't seen it happen with their general industry keywords, product categories and individual products. Even when their sites are competing with 5 million others. Samples available as proof upon request.
Integrated Affiliate Program
Sophisticated tracking system that allows other website owners to promote your website and get paid commissions for sales generated based on your criteria. Just one single affiliate has generated more then $56K in annual gross sales for one of our clients alone. Another client receives nearly 30% of their gross annual sales from their affiliate program.
Integrated Email Marketing Tool
Nobody enjoys spam and everyone wants to see it purged from the web but there is no denying how well email marketing works. The key is utilizing all the benefits of email marketing while not being labeled a spammer. Our email marketing tool allows you to do just that by managing your customer's opt in requests and making it simple for them to request and receive your recurring email offers yet relieving you of all the time consuming management duties.
Sophisticated Internal Search and Advanced Search
Good search engine placement is no doubt key to success on the web, however once you've led the horse to water it's vital you help them quench their thirst by leading them to the very product they seek. There is nothing worse then a frustrated customer wanting to give you money but unable to do so because they can't find what they're wanting to buy. Intuitive searches that combine the latest technologies (spell checking / suggested matches, advanced search with and / or key word combinations and category driven drill downs) helps our clients increase their online conversion rate.
Template Based Layouts
The look and feel of CCS Web is uniquely customizable in every aspect. A customer's entire website is defined within just a few files making website makeovers easy to achieve. The templates are identical whether on the secure or nonsecure side of the website to portray a consistent professional image to your customers.
Dynamic Database Driven Content
Every aspect of CCS Web is built on database stored content that is pulled into user definable templates on the fly. Adding new categories, product or general content to the website is simple and quick to do with robust web based administrative tools.
Unlimited Nested Categories
Setup endless categories in a parent, child, grand child, etc. relationship storing products in any level and within multiple categories at one time. Define date driven categories to have items expire from the website automatically. Hide entire categories at the click of a button. Define unique content categories to be used throughout the website outside the of the standard category list.
Robust Online Account Features
Ability to modify all aspects of one's personal account details, define alternate login credentials (share one master customer account with others such as a spouse), create unlimited address book entries for gift deliveries or multiple shiptos such as home vs work, view past receipts / order details, order shipment tracking, request catalogs, password lookup and reset, affiliate account management (reporting, link building, etc.).
Quick and Simple yet *VERY* Secure Checkout
Entire checkout process is completed in no more then 4 steps. Ability to bypass shipping screen if same as primary billto address, payment method screen autfills address info, ability to establish an online account or complete a "one time only" purchase. Breadcrumb navigation / progress indicators allow for easy return to any of the 4 steps in the process. Security is handled by 128bit browser encryption along with a variety of firewalls and internal encryption functions to protect customer's sensitive data. Clean, easy to read confirmation and receipt screen as well as printable receipt (not half printed cut off receipt page upon printing).
Quick Buy and Shopping Cart Summary
Two key features that are present at all times on the site to add to the user friendliness of CCS Web. Cart summary dynamically updates as items are added or removed form the cart. Quickbuy allows for items to be added by simply entering their SKU and quantity.
Password and Account Login Look-up and Reset functions.
Nothing frustrates online customers then forgetting their account information. Providing multiple, simple, yet secure means of account credentials recovery is vital to any successful eCommerce system. It is also part of the CCS Web Secure Checkout process.
Multiple Payment Methods.
Easily define the payment methods you wish to allow as part of your checkout process. Every payment method can be enabled by toggling system flags.
Extremely User Friendly
CCS Web is about your customers and their experience with your business, a critical concept for any successful venture on the Internet. CCS Web makes it easy for your customer to interact with your company in a high tech realm and welcomes them to return again for future purchases.
Enhanced Reporting and Analytics
Sophisticated Logging and reporting on generic user experience (keywords searched, shopping cart abandonment, entry and exit pages for user sessions, etc.) yet no invasion of a user's privacy in any way whatsoever. Get the details you need to grow your business while guaranteeing your customer's privacy rights at the same time.
Learn more about CCS Fulfillment Software, CCS Web eCommerce Suite and what differentiates the four available versions of each. You might also be interested in the history behind the creation of Comprehensive Commerce Suite and what drove us to develop the first, truly integrated commerce application.
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Enterprise Software
